Free Shipping & Gift Wrapping

Free Shipping, Gift Cards & Custom Wrapping

Today, enjoy complimentary Gift Card & Custom Wrapping. Email sales@onepreevay.com with your order number and card content as well as wrapping preferences. 

Eligibility:

- Orders shipping to all 50 states, APO/FPO addresses, Puerto Rico, and the District of Columbia.
- Standard 2–5-day shipping method.
- Merchandise subtotal over ($15) (gift wrap and tax excluded).

Exceptions:

- Custom furnishings under $10,000.
- Upgraded shipping methods (fees apply).
- PO Boxes (we do not deliver).

Return and Exchange Policy:

- Exchanges: Free.
- Refunds: Subject to item-specific restocking & Return policies.
- Return shipping costs: Borne by customer.

Important Notes:

- Shipping fees are non-refundable.
- UPS, FedEx, DHL does not deliver to PO Boxes.

Shipping Options

1. Standard Shipping: 2-5 business days
2. Expedited Shipping: 2-3 business days
3. Express Shipping: 1-2 business days

Delivery Areas

We ship to contiguous United States, Alaska, Hawaii, and Canada.

Tracking Information

You will receive tracking information via email once your order ships.

Delivery Signature

Signature required for deliveries over $500.

Damaged or Missing Items

Please inspect your delivery carefully. Report any damage or issues within 24 hours.

International Shipping

Contact us for international shipping rates and information.

Estimated Delivery Times

Allow 2-4 weeks for made-to-order items.

Holiday Shipping

Please allow extra time for delivery during peak holiday seasons.

Contact Us

For shipping inquiries:

Email: sales@onepreevay.com

We're committed to ensuring timely and secure delivery of your luxury home furnishings.